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The Commandments


GENERAL

  1. Commit to deliver, to help, to learn, and to improve
  2. Be honest, be reliable, and work hard
  3. When you mess up, own up! And LEARN from your mistakes
  4. Don’t stay stuck, get help! If you’re in a hole, stop digging. If in doubt, ask. Keep asking til you’re answered
  5. Communicate! Keep colleagues and customers informed - avoid surprises
  6. Write effectively, speak effectively - keep it short and make it matter to the recipients
  7. Finish your project. Know your deadlines, hit them if you can, shout if you realize you can’t
  8. Solve problems, and help others to solve problems too – everyone learns faster that way
  9. Never leave a mess behind you: this applies to your project, the kitchen AND the bathroom!
  10. Think for yourself: challenge bad decisions, escalate if necessary - stay calm and polite
  11. Make sure you really understand the objectives/target of the project, from your customer’s point of view
  12. Keep a log book and use it every day
  13. Always keep your own backups, and make sure you can restore